Key Features Of DialViz
Business Phone Number Services
In essence, STIR is a technology, and SHAKEN is a policy. They work together to authenticate caller IDs and protect against multiple scams,
Forwarding Calls and Routing
Send incoming calls to the right person, department, or device automatically. Smart routing helps reduce missed calls and keeps customer conversations moving.
Auto-attendant
Create a professional first impression with an automated phone attendant. Guide callers to the right department and make it easier for customers to get help.
Call Recording
Record business calls for quality monitoring, team training, and better customer service. Keep important conversations accessible when your team needs them.
Voicemail And Voicemail-To-Email
Never lose an important message. Voicemails can be managed easily and delivered to email, helping your team respond faster even when a call cannot be answered.
SMS And MMS Capabilities
Stay connected beyond voice calls with business messaging. Manage SMS and multimedia messages to communicate with customers through convenient digital channels.